Returns & Exchanges
At Mimi & Co, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing